Exchange & Return Policy – DRESSCODE
1. Countries Covered
This policy applies to the following countries: Belarus, Slovakia, Georgia, Greece, Hungary, and Romania.
2. Return and Exchange Period
You may return or exchange items within 7 days of receiving your order. This applies to both defective and non-defective products.
3. Conditions for Return/Exchange
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Items must be new or slightly used
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Products must be in perfect condition
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Must include original packaging and labels (if available)
4. Valid Reasons for Return/Exchange
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Wrong item delivered
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Damaged or defective item
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Missing item
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Item doesn’t fit or meet expectations
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Change of mind (right of withdrawal)
5. Return Methods
You may return items using one of the following options:
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By mail
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At a drop-off location
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In-store return (if applicable)
6. Return Shipping Fees
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Returns are free of charge
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A return label will be provided via email for download and print
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No restocking fees apply
7. Return & Exchange Process
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Send an email to support@dresscodshop.com with your order number and the reason for the return or exchange
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You will receive a confirmation and return instructions
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Once we receive and inspect the item, we’ll process your exchange or issue a refund via your original payment method
8. Refund Processing Time
Refunds are issued within 7 business days after the returned item is received and inspected.